Arrivals

 

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At Heathrow Terminal 5, your arrival and passage through the airport has been designed to be quick and seamless.

Your gate, Border Control, Baggage Reclaim and the Interchange Plaza are all just a short distance apart. If you’re changing flights Flight Connections is located at the heart of the building.

Terminal 5 has shorter walks, more Border Control desks and numerous British Airways hosts on hand to welcome you and help with anything you need - all of which adds up to a speedier and more pleasant trip.

Border Control

We’ve done everything we can to make this process quick and easy.

 

Baggage Reclaim

Terminal 5’s baggage handling system will move your bags through the airport faster than you can move yourself. They’ll often be waiting for you when you get through to Baggage Reclaim.

 

Relaxing after your flight

If you need to unwind after your flight, why not stop for a drink, something to eat of even a spot of shopping in the Terminal? If you’re a First or Club World passenger or a Gold Executive Club member flying long haul, you can freshen up in our Galleries Arrivals lounge.

 

When the aircraft arrives, you’ve arrived

In Terminal 5 we have processes in place to help us get passengers off flights sooner after they land. And that means we can improve punctuality for everyone.

 

Transport

Once you reach the Interchange Plaza you’re just minutes from a host of onward travel options from buses to taxis to tubes.