Baggage Reclaim
Getting your bags back
The state-of-the-art baggage system at Terminal 5 was designed by IBM and leading baggage handling experts, Vanderlande. Every effort to has been made to make sure your baggage arrives just where you want it, when you want it.
Baggage has never moved so fast
The baggage system can deal with 12,000 bags per hour. It will move your baggage as fast as 30mph on a total of 18km of belts. The long conveyer belts and intelligent baggage carts running on miles of rails mean that your bag can reach Baggage Reclaim in around 15 minutes
Road tested to perfection
We took the best baggage systems from airports such as Copenhagen, Amsterdam and Hong Kong. We combined them in one design and road tested it to perfection. The result is a fast, safe, reliable system you can have confidence in.
