Our Terminal 5 vision

Welcome to a new era in air travel

The creation of Terminal 5 was a once-in-a-lifetime opportunity for us to redefine air travel. Our aim was to replace the queues, the crowds and the stress with space, light and calm.

Whether departing, arriving or connecting through, to travel with British Airways and to fly from or to Terminal 5, is to change the way you fly forever.

Here are a few of the Terminal 5 features that make us the most proud:

  • The £4.3 billion building is so light, modern and spacious that it’s hard to believe it’s an airport terminal at all
  • Terminal 5 offers seamless check-in, with 96 Check-in Kiosks designed to eliminate queuing
  • The floor to ceiling windows give outstanding views of the runways, aircraft, countryside and even Windsor Castle and Wembley Stadium
  • There will be huge improvements in punctuality and baggage now that we’ve brought nearly all British Airways flights together in one terminal
  • The state-of-the-art baggage system has been designed specifically for Terminal 5 using proven technology already in use at a number of global airports
  • We’ve got the largest, and possibly the most luxurious, airline lounge complex in the world, large enough to cater for 2,500 passengers
  • Harrods, Coach and Prada as well as great British names such as Paul Smith, Ted Baker and Reiss are all opening stores at Terminal 5

All these amazing features are exclusive to you, the British Airways traveller.

 

Terminal 3

Not all British Airways flights will use Terminal 5. A handful of European and oneworld routes will use Terminal 3, which is also undergoing a massive makeover to create a British Airways oneworld hub.

Architecture

The £4.3 billion building, designed by the Richard Rogers Partnership, is light, modern and spacious. The floor to ceiling windows give outstanding views of the runways, aircraft, countryside and even Windsor Castle and Wembley Stadium.

People

Hear about Terminal 5 from the people who work there and the architect who built it.

The environment

Terminal 5 is an environmentally friendly building. We want to lead the way in lowering the impact of the airline industry on the environment.