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Saturday 13 September
THIS WEEK AT T5 AVERAGE TIME FOR BAGS TO GET FROM PLANE TO CAROUSEL WAS 22 MINS
22 minutes was the average time a piece of luggage took to reach the carousel from when a flight arrived at the terminal, and was measured from Monday 8 to Thursday 11 September. This was the last full day we could measure before we made this ad.
Friday 12 September
YESTERDAY AT T5 95% OF FLIGHTS ARRIVED ON TIME
95% refers to every flight that arrived at the terminal yesterday up until 2pm.
Thursday 11 September
YESTERDAY AT T5 AVERAGE TIME THROUGH SECURITY WAS 5.2 MINS
5.2 minutes was the average time the 818 customers we asked told us it took them to pass through Security yesterday, between 6am and 2pm.
Wednesday 10 September
YESTERDAY AT T5 AVERAGE TIME THROUGH CHECK-IN WAS 8.5 MINS
8.5 minutes was the average time the 616 customers we asked told us it took them to pass through Check-in yesterday, between 6am and 2pm.
Tuesday 09 September
YESTERDAY AT T5 95% OF FLIGHTS DEPARTED ON TIME
95% refers to flights departing from the terminal between 6am and 2pm.
Saturday 06 September
THIS WEEK AT T5 AVERAGE TIME FOR THE FIRST BAG TO GET FROM PLANE TO CAROUSEL WAS 16 MINS
16 minutes was the average time it took the first piece of luggage off each flight to reach the carousel from when a flight arrived at the terminal, and was measured from Monday 1 to Thursday 4 September. This was the last full day we could measure before we made this ad.
Friday 05 September
YESTERDAY AT T5 AVERAGE TIME THROUGH CHECK-IN WAS 8 MINS
8 minutes was the average time the 748 customers we asked told us it took them to pass through Check-in yesterday, between 6am and 2pm.
Thursday 4 September
YESTERDAY AT T5 AVERAGE TIME THROUGH SECURITY WAS 5.1 MINS
5.1 minutes was the average time the 684 customers we asked told us it took them to pass through Security yesterday, between 6am and 2pm.
Wednesday 3 September
YESTERDAY AT T5 AVERAGE TIME THROUGH CHECK-IN WAS 8.5 MINS
8.5 minutes was the average time the 650 customers we asked told us it took them to pass through Check-in yesterday, between 6am and 2pm.
Tuesday 2 September
YESTERDAY AT T5 AVERAGE TIME THROUGH SECURITY WAS 6.1 MINS
6.1 minutes was the average time the 894 customers we asked told us it took them to pass through Security yesterday, between 6am and 2pm.
Saturday 16 August
YESTERDAY AT T5 91% OF FLIGHTS ARRIVED ON TIME
91% refers to flights arriving at the terminal between 6am and 2pm. In the airline industry 'on time' means arriving within 15 minutes of the scheduled time.
Friday 15 August
LAST WEEK AT T5 AVERAGE TIME FOR BAGS TO REACH THE CAROUSEL WAS 24 MINS
24 minutes was the average time a piece of luggage took to reach the carousel from when a flight arrived at the terminal, and was measured from Monday 11 to Thursday 14 August. This was the last full day we could measure before we made this ad.
Thursday 14 August
YESTERDAY AT T5 AVERAGE TIME THROUGH CHECK-IN WAS 8.3 MINS
8.3 minutes was the average time the 838 customers we asked told us it took them to pass through Check-in yesterday, between 6am and 2pm.
Wednesday 13 August
YESTERDAY AT T5 AVERAGE TIME THROUGH SECURITY WAS 4.7 MINS
4.7 minutes was the average time the 842 customers we asked told us it took them to pass through Security yesterday, between 6am and 2pm.
Tuesday 12 August
YESTERDAY AT T5 AVERAGE TIME THROUGH SECURITY WAS 5.6 MINS
5.6 minutes was the average time the 944 customers we asked told us it took them to pass through Security yesterday, between 6am and 2pm.
Monday 11 August
LAST WEEK AT T5 AVERAGE TIME FOR BAGS TO ARRIVE WAS 23 MINS
23 minutes was the average time a piece of luggage took to reach the carousel from when a flight arrived at the terminal, and was measured from Friday 1 to Thursday 7 August.
Sunday 10 August
LAST WEEK AT T5 AVERAGE TIME TO REACH ARRIVALS AFTER THE PLANE STOPPED WAS 26 MINS
26 minutes was the average for the 2,205 customers we timed entering the arrivals hall between 6am and 2pm from Monday 4 to Friday 8 August.
Team GB
LAST MONTH AT T5 727 OLYMPIC HOPEFULS LEFT FOR BEIJING
Best of British to Team GB from your proud airline partner
Friday 8 August
YESTERDAY AT T5 AVERAGE TIME THROUGH CHECK-IN WAS 9 MINS
9 minutes was the average time the 708 customers we asked told us it took them to pass through Check-in yesterday, between 6am and 2pm.
Thursday 7 August
YESTERDAY AT T5 90% OF FLIGHTS LEFT ON TIME
90% refers to flights departing within 15 minutes of the scheduled time, which is the airline industry standard, measured between 6am and 2pm.
Wednesday 6 August
YESTERDAY AT T5 AVERAGE TIME THROUGH CHECK-IN WAS 8.5 MINS
8.5 minutes was the average time the 854 customers we asked told us it took them to pass through check-in yesterday, between 6am and 2pm.
Tuesday 5 August
YESTERDAY AT T5 89% OF FLIGHTS ARRIVED ON TIME
89% refers to the number of flights arriving between 6am and 2pm within 15 minutes of their scheduled time.